Terms of Use

1. About Learna

These Terms of Use ("Terms") govern your access to and use of the Learna platform, including the website at www.learna.co.nz and all associated services (collectively, the "Service").

By accessing or using Learna, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Eligibility

The Service is intended for:

• Educators, administrators, and staff at registered New Zealand educational institutions.
• Organisations that have been granted access by Learna following a formal request.

By using the Service, you represent that you are authorised to act on behalf of your institution and that your use complies with your institution's policies.

3. Account access

Access to Learna is granted via Google Sign-In. You are responsible for maintaining the security of your Google account. You must notify us immediately at support@learna.co.nz if you suspect unauthorised access.

Accounts are provisioned at the organisation level. Your organisation's administrator controls user access within your tenant.

4. Acceptable use

You agree to use Learna only for lawful purposes. You must not:

• Use the Service to access data for students or classes you are not authorised to view.
• Attempt to reverse-engineer, scrape, or extract data from the platform in bulk.
• Share login credentials or provide access to unauthorised individuals.
• Use the Service to violate any applicable law, including the Privacy Act 2020 (NZ) or the Education and Training Act 2020 (NZ).
• Interfere with the operation of the Service or its infrastructure.
• Upload or transmit malicious code or content.

5. Data ownership

Your organisation owns its data. All student records, course data, and generated reports belong to your institution. Learna processes this data solely to provide the Service and does not claim ownership of it.

You are responsible for ensuring your organisation has the appropriate rights and consents to share student data with Learna as required by the Privacy Act 2020 and your institution's data governance policies.

6. Intellectual property

The Learna platform, including its software, design, trademarks, and content, is owned by Learna and protected by New Zealand and international intellectual property laws.

Generated reports and analytics outputs based on your data are yours to use for educational purposes. You may not resell or redistribute Learna's software or AI models.

7. AI-generated content

Learna uses AI (powered by Anthropic Claude) to generate report content and insights. AI-generated content is provided as a tool to assist educators — it is not a substitute for professional educational judgement.

You are responsible for reviewing AI-generated content before using it in official assessments, reports, or communications with students and families.

8. Service availability

We aim to provide a reliable service but do not guarantee uninterrupted availability. We may perform maintenance, updates, or experience outages. We will endeavour to provide advance notice of planned downtime where possible.

9. Disclaimer of warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be error-free, that defects will be corrected, or that AI-generated insights will be accurate or complete.

10. Limitation of liability

To the maximum extent permitted by New Zealand law, Learna shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or reputation, arising from your use of or inability to use the Service.

Our total liability to you for any claim arising under these Terms shall not exceed the amount paid by your organisation to Learna in the 12 months preceding the claim.

11. Termination

Either party may terminate access to the Service at any time. Learna may suspend or terminate your access immediately if you breach these Terms or if required by law.

Upon termination, your organisation's data will be deleted within 30 days as described in our Privacy Policy.

12. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes by email or via an in-app notice at least 14 days before they take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.

13. Governing law

These Terms are governed by the laws of New Zealand. Any disputes shall be resolved in the courts of New Zealand.

14. Contact

For questions about these Terms, contact us at: